1. Our Commitment to Your Privacy
At Klar, we see your right to privacy as an inherent right, not merely an obligation. We comply fully with the Hong Kong Personal Data (Privacy) Ordinance (PDPO) by collecting Personal Data only where it is absolutely necessary. We use clear, simple language to explain how your data is used to fulfill your orders, process payments, and manage logistics.

2. A Strict "No Sale" Policy
We enforce a rigorous "no sale" policy. Klar will never sell, rent, or trade your customer data to anyone. Any time we need to share information with a third-party partner (such as a logistics provider), we do so only with appropriate non-disclosure agreements in place and with your prior consent.
3. Data Security & Payments

Your security is our priority. Our proprietary system uses rigorous technical controls and is fully PCI DSS compliant. This means Klar does not store your credit card CVV numbers. Access to our systems requires strong passwords and multi-factor authentication, and records are systematically deleted according to established legal timelines. We also maintain a comprehensive Data Breach Response Plan to ensure prompt action if ever required.

4. AI-Driven Reminders & Your Control
To help you reduce single-use plastics, we offer an AI Predictive Reordering system. After receiving your explicit approval, this system uses your past orders to predict when you might be running low on Klar tablets, sending a friendly refill reminder via email or WhatsApp. You are always in control: you can easily manage your communication preferences or opt-out of these AI features at any time. We respect your right to manage your data and will fulfill any requests for data deletion in a timely manner.