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Shipping Policy

1. Our "No Water" Shipping Promise
Our core value is simple: we do not ship water. Traditional liquid cleaners are heavy and wasteful, so we ship only the concentrated active ingredients. By simply dropping a Klar tablet into your reusable bottle at home, we eliminate unnecessary shipping weight, reduce plastic waste, and heavily cut down on carbon emissions. This approach also significantly lowers our storage and logistics costs, allowing us to invest more in quality and sustainability.

 

2. Fast Local Delivery
Unlike international sustainable brands that often come with longer delivery times, Klar provides a dedicated local e-commerce experience for Hong Kong. We ensure fast delivery directly to your door, making it easier than ever to maintain a sustainable home.

 

3. Plastic-Free & Recyclable Packaging
We ensure that every delivery leaves the smallest footprint possible. All our tablets and starter kits are shipped using 100% recyclable paper packaging. Our packaging is entirely plastic-free, which reduces the amount of plastic used and further minimizes our carbon footprint.

 

4. Order Tracking & Notifications
Once your order is carefully packed and handed over to our trusted logistics partners, our system will automatically send you a shipment notification via Email or WhatsApp. This message will include your logistics number, ensuring you can easily track your package's whereabouts until it arrives safely

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